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Terms of Service.

These terms govern your use of PPCTrace. They explain what you can do with the service, what we promise, and what happens if things go wrong. Read them carefully — by using PPCTrace, you agree to all of them.

Effective May 1, 2026
Last updated May 3, 2026
Version 3.0
Contents
01 Acceptance of terms 02 Definitions 03 Eligibility & accounts 04 Subscription & billing 05 Acceptable use 06 Customer data 07 Intellectual property 08 Service availability 09 Warranties & disclaimers 10 Limitation of liability 11 Indemnification 12 Termination 13 Governing law 14 Changes to terms 15 Contact
Need legal clarification?
Our legal team is happy to walk through any clause.
Email legal@ppctrace.com

01 Acceptance of terms

These Terms of Service ("Terms") form a binding agreement between you ("Customer", "you") and PPCTrace Ltd ("PPCTrace", "we", "us") governing your access to and use of our affiliate fraud detection platform, website, and any related services (collectively, the "Services").

By creating an account, booking a demo, or otherwise using the Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, do not use the Services.

Important

These Terms include a binding arbitration clause and class-action waiver in Section 13. Please review carefully.

02 Definitions

  • Services The PPCTrace platform, including all detection engines, dashboards, integrations, APIs, and supporting tools.
  • Customer Data Any data you submit, upload, or authorise PPCTrace to access on your behalf — including affiliate program data, fraud reports, and account information.
  • Subscription Your paid plan (Basic, Pro, or Enterprise) granting access to the Services.
  • Affiliate Networks Third-party platforms (AWIN, CJ Affiliate, Impact, etc.) that you connect to PPCTrace via API.

03 Eligibility & accounts

To use PPCTrace, you must be at least 18 years old, have legal authority to enter contracts on behalf of your organisation, and have a legitimate affiliate marketing programme.

You are responsible for:

  • Maintaining accurate registration information
  • Keeping your password confidential and using strong authentication
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorised access

One account per organisation. Sharing accounts between organisations or selling account access is strictly prohibited.

04 Subscription & billing

Plans & pricing

Subscription fees are described on our pricing page or in your custom quote. Basic plans are priced per keyword and geo monitored; Pro plans are priced based on monthly traffic volume. All fees are in USD unless stated otherwise.

Payment terms

  • Subscriptions auto-renew at the end of each billing cycle unless cancelled at least 7 days before renewal
  • Annual contracts are paid upfront; monthly plans are billed in advance
  • Late payments may result in suspension of Services and a 1.5% monthly late fee
  • All fees are exclusive of taxes, which are your responsibility

Refunds

We offer a 14-day free trial — no charges are made until the trial ends and you confirm your subscription. After that, fees are non-refundable except where required by law.

05 Acceptable use

You agree not to:

  • Use the Services for any illegal purpose or in violation of any applicable law
  • Attempt to reverse engineer, decompile, or extract the source code of the Services
  • Resell, sublicense, or otherwise commercialise the Services without our written permission
  • Use the Services to harass, threaten, or harm any individual or entity
  • Submit false, misleading, or fraudulent data to the Services
  • Interfere with the Services' operation, including via DDoS attacks, scraping, or excessive API requests
  • Use the Services to violate the terms of any affiliate network or third-party platform

We reserve the right to suspend or terminate accounts that violate these rules.

06 Customer data

You retain all rights to your Customer Data. By using the Services, you grant PPCTrace a limited, non-exclusive licence to access, process, and analyse your Customer Data solely to provide the Services to you.

We will:

  • Process your data in accordance with our Privacy Policy
  • Maintain industry-standard security controls (TLS 1.3, AES-256, SOC 2 Type II hosting)
  • Not use your data for any purpose unrelated to providing the Services
  • Return or delete your data within 30 days of account termination, except where retention is required by law

You are responsible for ensuring you have all necessary rights and consents to share your Customer Data with us.

07 Intellectual property

PPCTrace and all related software, designs, logos, trademarks, and content are owned by PPCTrace Ltd and protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services solely for your business purposes during the term of your subscription. This licence does not grant you any ownership rights.

You may not use the PPCTrace name, logo, or branding without our prior written permission, except as expressly permitted in marketing co-op programmes.

08 Service availability

We aim to maintain 99.9% monthly uptime for paying customers. Scheduled maintenance is announced at least 48 hours in advance via email and our status page (status.ppctrace.com).

If we fail to meet 99.9% uptime in any month, you're entitled to a service credit equal to 10% of that month's fees, claimable by emailing support@ppctrace.com within 30 days.

Some interruptions are outside our control — including affiliate network outages, internet disruptions, force majeure events, and your own network or device issues. These do not count against our uptime commitment.

09 Warranties & disclaimers

We warrant that the Services will perform substantially as described in our documentation. We will use commercially reasonable efforts to maintain detection accuracy and to identify affiliate fraud across all supported networks.

Except as expressly stated above, the Services are provided "as is" and "as available", without any other warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

  • The Services will catch every instance of affiliate fraud
  • The Services will be uninterrupted or error-free
  • Affiliate networks will accept our cancellation requests or complaint filings in every case
  • Any specific commission recovery or financial outcome

10 Limitation of liability

To the maximum extent permitted by law:

  • PPCTrace will not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total aggregate liability arising out of these Terms or your use of the Services will not exceed the fees you paid us in the 12 months preceding the claim
  • This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory

Some jurisdictions don't allow these limitations, so they may not apply to you.

11 Indemnification

You agree to indemnify and hold harmless PPCTrace, its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Your Customer Data or how you use the Services

PPCTrace will indemnify you against third-party claims that the Services infringe their intellectual property rights, subject to your prompt notice and cooperation.

12 Termination

Termination by you

You can cancel your subscription at any time from the account settings page or by emailing support. Cancellations take effect at the end of the current billing period.

Termination by us

We may suspend or terminate your account immediately if you:

  • Materially breach these Terms
  • Fail to pay fees when due (after 14 days' notice)
  • Engage in fraudulent or illegal activity
  • Pose a security risk to the Services or other customers

Effect of termination

On termination, your access to the Services will cease, your Customer Data will be deleted within 30 days, and you remain liable for any unpaid fees. Sections 6, 7, 9, 10, 11, and 13 survive termination.

13 Governing law & disputes

These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles. Any disputes will be resolved in the courts of London, United Kingdom — except as set out below.

Arbitration. For disputes under USD 100,000, we both agree to resolve them through binding arbitration administered by the London Court of International Arbitration (LCIA) under its rules. Each party bears its own costs.

Class-action waiver. You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.

14 Changes to these terms

We may update these Terms periodically. Material changes will be communicated by email and through a notice on our website at least 30 days before they take effect. Your continued use of the Services after the effective date means you accept the updated Terms.

If you don't agree with a material change, you may cancel your subscription before the new Terms take effect, and we'll refund any unused portion of prepaid fees.

15 Contact

For questions about these Terms or to send legal notices, contact our legal team:

Legal Team

PPCTrace Ltd · Office of General Counsel

Sheridan, US 30 N Gould St Sheridan, Wyoming United States ,82801

📧 legal@ppctrace.com 🛟 Contact form
Last updated: May 3, 2026 · Version 3.0 ↑ Back to top
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